000 00521nab a2200157Ia 4500
008 230808s2009 |||||||f |||| 00| 0 eng d
100 _aHuber, Frank
_9757546
100 _aBauer, Sebastian K.
_9757547
245 0 _aHigh Performance in After-Sales Support Services InAutomotive Industry
300 _a334-347 p.
650 _aAutomotive
_970498
650 _aAftermarket
_9757550
650 _aService
_9174020
773 _d2009
_tInternational Journal of Automotive Technology and Management
_x14709511
942 _cART
_o51
_pABUL KALAM Library
999 _c735296
_d735296