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Harvard Business Review on Customer Relationship Management by
  • Harvard Business School Press
Series: Harvard Business Review Paperback Series
Material type: Text Text
Language: English
Publication details: Boston : Harvard Business School Press, c2001
Online access:
Availability: Items available for loan: Circulation Section (1)Location, call number: Circulation Section 658.812 HAR.
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The Customer Relationship Management Survival Guide Everything You Need to Know Before You Need to Know it by
  • Lee, Dick [author]
Material type: Text Text
Language: English
Publication details: St Paul, Mn : Hym Press, c2000
Online access:
Availability: Items available for loan: Circulation Section (1)Location, call number: Circulation Section 658.812 LEE.
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