Lee, Dick <br/><br/>
The Customer Relationship Management Survival Guide Everything You Need to Know Before You Need to Know it  

 - St Paul, Mn :   Hym Press,   c2000 
 - IV, 222 p.  : ill 
<br/><br/>
<br/><br/><label>ISBN: </label>0967375738 
<br/><br/><label>ISSN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Relations Management<br/>Marketing<br/>Sales Force Automation
<br/><br/><label>Dewey Class. No.: </label>658.812  / LEE