TY  - BOOK
AU  - Brewster, Ernest
AU  - Griffiths, Richard
AU  - Lawes, Aidan
TI  - It Service Management Support for Your  Itsm Foundation Exam 
SN  - 9781780173184
U1  - 004.0684 
PY  - 2016///
CY  - Swindon : 
PB  - Bcs the Chartered Institute for It, 
KW  - Information Resources Management
KW  - Information Technology Management
KW  - Support Services Management
N1  - NY
UR  - https://eaklibrary.neduet.edu.pk:8443/catalog/bk/books/toc/978-1-78017-318-4.pdf
ER  -