TY  - BOOK
AU  - Thomas, Marian
ED  - National Press Publications
TI  - Customer Service the Key to Winning Lifetime Customers 
SN  - 1558520295
U1  - 658.812 
PY  - 1991///
CY  - Shawnee Mission, Ks : 
PB  - National Press Publications, 
KW  - Customer Services
N1  - NY
UR  - https://eaklibrary.neduet.edu.pk:8443/catalog/bk/books/toc/1-55852-029-5.pdf
ER  -