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The Essential Guide to Knowledge Management E-Business and Crm Applications

Tiwana, Amrit

The Essential Guide to Knowledge Management E-Business and Crm Applications - Delhi : Pearson Education Asia, c2001 - XXIV, 315 p. : ill - Essential Guide Series .

Includes Bibliographical References and Index

ISBN: 8178083264

ISSN:

Subjects--Topical Terms:
Customer Relations
Electronic Commerce
Knowledge Management

Dewey Class. No.: 658.812 / TIW

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